1.Q:Are you a manufacturer?
Geesung: Yes,we are a manufacturer.
2.Q: What warranty do you offer?
Geesung: Each product with 1 year warranty,expect the human damage and force majeure factor .
Beyond the guarantee period machine ,we will provide maintenance service and technical support.
3.Q: Will you pack with Touch driver?
Geesung: Yes, a Driver CD will pack in a same box, together with touch Monitor.
4.Q:Do you still have lots of complains of after-sales?
Geesung: With our experience, it is better for you to have a hardware engineer, Once meet problems,you check and solve it at the first time ,avoid causing other trouble ,even irreversible damage. Also you could return to us ,in order to save the shipping cost ,you’d better collection 3pcs of damaged one,then send back to us together. Shipping cost you pay yourside, we pay ourside.
5.Q: What's delivery date for a order?
Geesung: Usually it will need 2-3 days if all material in stock, more quantity order, will check more for a accurate shipping date.
6.Q: What about minimum order quantity?
Geesung: We have no limit for MOQ, so you can even buy only 1 piece.
7.Q: Are you factory, can you do OEM/ODM?
Geesung: Yes, we are factory, we produce touch monitors, all in one pc,
and we can customize as your requirements.
8.Q:How can I pay for the order?
Geesung: Our payment terms :T/T ,Western Union ,Paypal,Trade assurance Order
We are 13 years of golden supplier for the all in one POS system ,Trade assurance limit :$79000
9.Q:How do I know that you have sent the products out?
Geesung: Once the products are sent out, a tracking number will be provided so that you can check where your goods at all times
10.Q:What kind of inspection you can provide ?
Geesung: Each Touch Monitor will ageing test 6 hours ,to guarantee all touch monitor are in the perfect condition before shipment .we also accept the inspection by the third part you appointed.