After our American customer purchased samples for testing in February, he placed an order for 500 15.6-inch POS terminals in March. The factory spent half a month rushing production and successfully completed the order before the deadline required by the customer. , and ship the goods.
Carav POS establish a dedicated outbound quality inspection department to strictly control the quality of each batch of products,guarantees your product quality and delivery time!!
Q:Are you a manufacturer?A: Yes,we are a professional manufacturer for pos hardware equipments.
Q: What warranty do you offer?A: Each product with 1 year warranty,expect the human damage and force majeure factor . Beyond the guarantee period machine ,we will provide maintenance service and technical support.
Q:Are you still worry about compatibility of PC with your software?A: Before you make the order, you could test your software if compatible with our hardware, you could send your software to us or you could Team viewer.
Q:Do you still have lots of complains of after-sales?A: With our experience, it is better for you to have a hardware engineer, Once meet problems,you check and solve it at the first time ,avoid causing other trouble ,even irreversible damage. Also you could return to us ,in order to save the shipping cost ,you'd better collection 3pcs of damaged one,then send back to us together. Shipping cost you pay yourside, we pay ourside.
Q: What about minimum order quantity?A: We have no limit for MOQ, so you can buy only 1 piece.
Q: Can you do OEM/ODM?A: Yes, we are factory, we produce touch monitors, all in one pc,and we can customize as your requirements.
Q:What kind of inspection you can provide ?A: Each POS machine will ageing test 48 hours ,to guarantee all POS machine are in the perfect condition before shipment .we also accept the inspection by the third part you appointed.