1. How does mobile payment change payment habits in Southeast Asia?
1. The explosive growth of e-wallets
GrabPay (Singapore/Malaysia/Indonesia/Philippines)
OVO (Indonesia)
TrueMoney (Thailand)
MoMo (Vietnam)
ShopeePay (covering many countries in Southeast Asia)
These e-wallets have quickly seized the market through zero handling fees/low fees, convenient scan code payment, preferential subsidies, etc., and are especially favored by young consumers and small and micro businesses.
2. Popularization of QR code payment
Government promotion: Thailand PromptPay, Malaysia DuitNow QR, Singapore SGQR and other national unified standards promote interconnection and interoperability.
Cross-border payment: Alipay+ and WeChat Pay cooperate with local wallets to support Chinese tourists to scan code payment.
3. Bank account penetration is still limited, and mobile payment fills the gap
There are still a large number of unbanked or underbanked people in Southeast Asia, and mobile payment has become their entry point into the digital economy.
2. Impact of mobile payment on POS demand
1. Decline in POS demand in some scenarios
Small and micro businesses: Street vendors and night market sellers prefer to use low-cost or even free QR codes to collect payments rather than purchasing POS machines.
Online + offline integration: Many small and medium-sized businesses receive orders through social e-commerce (such as Facebook and WhatsApp) and directly use e-wallets to collect payments, reducing their reliance on POS machines.
2. However, POS machines have not been completely replaced, but "evolved"
High-end merchants still need POS machines: large supermarkets, chain stores, hotels, etc. require reconciliation management, membership systems, and tax compliance, and smart POS is still a rigid demand.
The rise of "hybrid POS" integrating mobile payment:
Support code scanning + card swiping + NFC (such as Ingenico Move 5000, PAX A920)
Aggregate payment: one machine can accept GrabPay, ShopeePay, bank cards, etc.
3. POS machine manufacturers' response strategies
Reducing hardware costs: launching lighter and lower-priced mPOS (such as Square Reader)
Strengthening software services: providing value-added functions such as inventory management and data analysis
Localized adaptation: supporting mainstream e-wallets and QR standards in Southeast Asia
3. Future trends: How do POS machines and mobile payments coexist?
1. Smart POS machines will dominate the mid-to-high-end market
Membership management + marketing tools: help merchants increase repurchase rates
Tax compliance: Southeast Asian countries strengthen digital taxation (such as Indonesia's electronic invoice system)
2. Pure QR code solutions cover the low-end market
Zero hardware cost: suitable for vendors with high mobility
Government promotion: such as Malaysia's implementation of the "cashless society" plan
3. Cross-border payments bring new opportunities
Tourism retail: POS machines that support Alipay/WeChat Pay are more popular in popular tourist areas
Uniform payment interface: such as ASEAN QR code interconnection
IV. Conclusion: Transformation direction of the POS machine industry
✅ High-end: Smart POS machines develop towards "all-round terminals" and integrate payment, management, and marketing functions
✅ Lightweight: Low-cost mPOS meets the needs of small and medium-sized merchants
✅ Localization: Deeply adapt to mainstream e-wallets and QR standards in Southeast Asia
The rise of mobile payments has not eliminated the POS machine market, but has promoted its transformation from "pure payment tools" to "digital business terminals". In the future, POS solutions that can flexibly integrate mobile payments and provide value-added services will have a greater advantage in the Southeast Asian market.