Q:Are you a manufacturer?
Carav: Yes,we are a manufacturer.
Q: What warranty do you offer?

Carav: Each product with 1 year warranty,expect the human damage and force majeure factor .

Beyond the guarantee period machine ,we will provide maintenance service and technical support. 

Q:Are you still worry about compatibility of PC with your software?

Carav: Before you make the order, you could test your software if compatible with

our hardware, you could send your software to us or you could Teamviewer. 

Q:Do you still have lots of complains of after-sales?
Carav: With our experience, it is better for you to have a hardware engineer, Once meet problems,you check and solve it at the first time ,avoid causing other trouble ,even irreversible damage.  Also you could return to us ,in order to save the shipping cost ,you’d better collection 3pcs of damaged one,then send back to us together. Shipping cost you pay yourside, we pay ourside.
Q:Are you buy for personal use, retail or wholesale?

Carav: If you regularly buy POS products, to protect your clients and also save cost for you.

We suggest you could buy extral 2-3 units as reserves for unexpected needs. 

Q: What about minimum order quantity?
Carav: We have no limit for MOQ, so you can even buy only 1 piece. 
Q: Are you factory, can you do OEM/ODM?

Carav: Yes, we are factory, we produce touch monitors, all in one pc,

and we can customize as your requirements.

Q:How can I pay for the order?

Carav: Our payment terms :T/T ,Western Union ,Paypal,Trade assurance Order

We are 15 years of Alibaba golden supplier for the all in one POS system.

Q:How do I know that you have sent the products out?
Carav: Once the products are sent out, a tracking number will be provided so that you can  check where your goods at all times 
Q:What kind of inspection you can provide ?
A: Each POS machine will ageing test 48 hours ,to guarantee all POS machine are in the perfect condition before shipment .we also accept the inspection by the third part you  appointed.
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